Privacy Policy

At ivono.store, we place the highest priority on protecting your personal data and respecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard the information you provide when visiting our website, using our services, or reaching out to us via supporti@ivono.store. We encourage you to review this policy carefully.

1. Collection of Personal Information

When you browse our storefront or communicate with us, we may collect specific categories of personal information, including:

• Identification & Contact Details: Your full name, delivery address, phone number, email address, and other details necessary to process and fulfill your orders.

• Payment Information: Payment details submitted during checkout. Note: Sensitive payment data (such as full credit card numbers) is never stored on our servers; it is encrypted and securely processed by our third-party payment gateways.

• Browsing & Technical Data: Details regarding your interaction with our site, including IP address, browser type, viewed pages, and navigation patterns.

2. Use of Your Personal Data

We utilize your personal information for the following purposes:

• Order Fulfillment: Processing transactions, arranging shipment, sending tracking updates, and managing customer accounts.

• Customer Care: Answering queries, handling support requests, and delivering timely assistance via supporti@ivono.store.

• Marketing Communications: Informing you about special offers, new collection launches, and promotional updates (only where you have explicitly opted in).

• Service Optimization: Enhancing website performance, refining product offerings, and evaluating user experience through aggregated analytics.

3. Sharing Your Personal Data

ivono.store does not sell, rent, or trade your personal information. We only share data with external parties under strict operational parameters:

• Essential Service Providers: Trusted third parties assisting in store functionality, such as payment processors, logistics partners, cloud hosting providers, and data analytics tools.

• Legal Requirements: Authorized entities when required to comply with applicable laws, court orders, or governmental requests.

4. Security Measures

We maintain administrative, technical, and physical safeguards designed to protect your personal data against unauthorized access, loss, alteration, or disclosure. All transaction processes comply with industry-standard encryption protocols.

5. Your Data Rights

Depending on your jurisdiction, you have the following rights regarding your personal information:

• Access & Rectification: Request a copy of the personal data we hold or request corrections to inaccurate information.

• Erasure & Restriction: Request deletion of your personal records or restrict certain processing activities (subject to legal obligations).

• Objection & Withdrawal: Object to direct marketing communications at any time or withdraw previously given consent.

To exercise any of these rights, contact our privacy team at supporti@ivono.store.

6. Updates & Policy Modifications

This Privacy Policy may be updated periodically to reflect changes in regulatory standards or operational practices. Any modifications will take effect immediately upon posting to this page.

7. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:

• Email: supporti@ivono.store

• Website: ivono.store