Shipping Policy

Delivery Policy

Order Processing:

• Your orders will be processed within 48 to 72 hours.

• A shipping confirmation email from supporti@ivono.store will be sent to you once your package has been dispatched.

Delivery Options:

1. Standard Delivery: Free, delivery time 4 to 9 business days.

2. Express Delivery (via DHL): Cost of €29, delivery time 2 to 7 business days.

Important Information:

• Your order will be shipped after you receive your official dispatch confirmation email.

• Some orders may undergo additional verification checks to ensure payment security.

• Orders exceeding €50 require a physical signature upon delivery.

• You can track the progress of your shipment via your ivono.store account dashboard or through the tracking link provided in your confirmation email.

We are committed to providing you with a fast, seamless, and reliable delivery experience.